Cancellation and refund policy

Last updated: 5 November 2026 (version 1.0)

This policy explains how to cancel a paid Linkento plan and when you get your money back. It is part of our Terms of service (section 15) and says the same thing in one place.

Linkento is run by LINKENTO, a sole proprietorship of Konetisetty Venkateswara, Kadapa, Andhra Pradesh 516152, India. Questions about a payment: contact@linkento.com.

1. What you pay for

Linkento has a Free plan and paid plans, Pro and Ultra, billed monthly or yearly. Prices are shown in Indian rupees on our pricing page and are the full amount you pay. Payments are taken by Razorpay.

2. Cancelling

You can cancel at any time from Settings → Plan in your dashboard. Cancelling stops the next renewal.
Your plan stays active until the end of the month or year you have already paid for. Then your account moves to Free.
Cancelling the payment mandate in your bank or UPI app has the same effect.
If you ask to delete your account, your paid plan stops renewing straight away.
Nothing you made is deleted when a plan ends: your designs, settings, links and email list are kept, and paid features come back if you subscribe again.

3. Refunds

First payment: if you are not happy with a plan, email us at contact@linkento.com within 7 days of your first payment for that plan and we will refund that payment in full. This applies once per account for each plan.
After that: payments are not refunded for the rest of a month or year you have started, including when you cancel part-way through. You keep the plan until the end of that period.
Mistakes: if you were charged twice, charged after you cancelled, or charged the wrong amount, we refund the extra amount.
Switching plans: if you move between Pro and Ultra, or between monthly and yearly, soon after paying for the earlier plan, email us and we will refund or credit the unused part of it.
If we close your account because you broke our Terms, we do not refund the rest of the current period.

4. How refunds are paid

Refunds go back to the payment method you used. Once we approve a refund, it usually reaches you within 5 to 7 working days, depending on your bank.

5. How to ask

Email contact@linkento.com from the address you sign in with, and include your Linkento username and the date of the payment. We reply within 2 working days.